Sales Support Administrator
We are hiring for a Sales Support Administrator!
EDClass is committed to safeguarding the welfare of children and young people. As a Sales Support Administrator, you will assist the sales and marketing team in generating interest and converting leads into sales. This role requires a confident and professional individual with a strong background in sales, particularly within the education sector. The successful candidate must be eligible for a DBS check.
Key Responsibilities:
- Liaise with the customer support team and marketing & social media team to generate interest in EDClass products
- Handle incoming calls and emails from current and potential customers regarding EDClass subscriptions
- Contact and convert clicks from emails, websites, and social media campaigns into enquiries
- Encourage potential customers to book product demonstrations
- Follow up with individuals who have received price proposals to complete their orders
- Track and update potential customer details on the Zoho Management System
- Provide management and senior management with data from the Zoho system upon request
- Manage daily workload, prioritise tasks, and maintain regular contact with potential customers
- Attend roadshows, events, and conferences to generate leads
- Organise postal campaigns
Required Skills and Qualifications:
- Experience in selling to educational facilities
- Eligibility for a full and enhanced DBS check
- Previous experience in a competitive sales position
- Proven capability of closing sales
- GCSE Maths and English Level C or above, or equivalent
- Excellent time management and prioritisation skills
- Strong communication skills and the ability to speak to professionals at all levels
- Intermediate or better understanding of Microsoft Office suite
- Ability to multitask and work flexibly
- Full clean driving licence
Please note, these are not the entire job descriptions and you should click the button available to see the full specification.